Exceptional service is the only service provided. We listen to your needs, and tailor make a plan to suit them. We use reliable techniques to ensure a fantastic clean, and leave your house sparkling every time.
Lastly, we are passionate about cleaning, let us show you!
Predominately in and around Salisbury and surrounding areas. If, however, you are a little further out, but we have a cleaner who is local to you, take that as a bonus that you too can receive our services!
Firstly we visit your home or office and get to know you and your cleaning requirements.
We put together a schedule that suits, send this as a proposal over to you to ensure you are happy with it. Not happy? Not a problem, we will re-evaluate it so you are.
We then allocate one of our cleaning experts to you, arrange a meeting to make sure both parties are happy. That's it! You're all set for a blissful clean.
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Please note that bleach spills and soils are not covered.
We do not charge any up-front introduction or registration fees, unlike many other agencies providing a similar service. You only start to pay when your worker actually starts work.
We send a fortnightly invoice and kindly ask that it is paid on receipt. Alternatively, you can monthly. However we do ask for this upfront at the start of every month.
You are required to provide all necessary cleaning equipment including a vacuum cleaner, mop, cloths and iron as appropriate (unless of course the worker is ironing for you in their own home). It is important that the equipment you provide is in a safe working condition and regularly checked e.g. cords on irons should not be frayed and plugs should be correctly wired and fused.
We are able to provide all of our own products if you require us too. If however, you have specific products you would like us to use, we ask that you supply these.
Pets are a part of the family, and so we clean up after them as well! During the service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
We endeavour to provide you with a worker as soon as possible. Due to our high standard, finding the right experts is a more challenging task but but not one we are afraid of. We will always be communicate and be transparent with you with finding you the right person.